We are a managed services provider. We plan, implement and support the IT infrastructure and applications employed in your business.
Our proactive services are designed to prevent problems before they occur and to resolve problems rapidly when they do occur. This service helps ensure your IT infrastructure remains stable and reliable and allows you to manage your IT costs by establishing predictable rates.
Even though we use a ticketing system to track your Repairs we know that you are not just a number. We strive to offer you professional support with a personal touch.
Our premium services ensure your experience with Mainstay Computing is better than you’ve had with ANY company in the past.
Managed IT Services vs Break-Fix
The question for many is: Why use Managed IT Services and not simply wait until something breaks to fix it?
Simply waiting until a problem occurs, inevitably means reduced IT performance or complete downtime while the problem is fixed. Today, your business is too dependent on having a stable IT environment. Taking action after the problem has arisen comes at great costs: Lost productivity, lost sales, customer dissatisfaction, lost opportunities, higher repair costs, etc.
Having a single point of accountability for your IT investment is another reason why Managed IT Services works in your advantage. Managed IT Services helps you in acquiring new technology services or equipment, managing your vendors, and consulting on how technology can improve your organization.