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How Losing a Mobile Device Puts Your Entire Business at Risk

How Losing a Mobile Device Puts Your Entire Business at Risk

Losing a mobile phone or laptop is an experience that everyone dreads. The expense and inconvenience of buying a new device is unpleasant, but only represents a fraction of the damage done when a device is misplaced. The cost of data contained within every device can add up to many times more than the total value of the device itself.

Chances are, you already use automatic login on a large variety of online services. Each of these services are vulnerable to an attacker having possession of your device.

Usernames and passwords – An obvious place for an attacker to start is the likely long list of usernames and passwords saved for future use by your browser. This is often done to save time when logging into sites that you visit often. Almost universally, people opt to save login information so that they don’t have to attempt to remember it every time they return.

In only a short amount of time, a browser is trained to log in to your Facebook, cloud storage, and bank details just by visiting the page using your regular device. These details, called up by the browser, are saved in a single list accessible to anyone with access to the device. For an unscrupulous stranger with a found device, this list represents a goldmine of information. Simply by finding a phone misplaced in public they may gain access to a huge array of services.

The problem can be made many times worse where a single password or a combination of similar passwords have been used across several accounts. In some instances, an attacker need only gain access to a single one and reuse the same stolen credentials across many sites and services.

Email – Email accounts are a key target for attackers looking for access to your personal information. It is a service that many take for granted, logging in once the first time they set up the device and using automatic login every time after. It is a service that also unlocks a great deal more than just private messages. Of course, an attacker having free access to read your personal emails is bad news, but with email access a malicious user can gain access to many of the most commonly used web services online.

Using the “forgotten password” button on many sites triggers a response that emails a password reset link to the email address registered on file. An attacker may use this feature to reset account passwords to one of their choosing. Doing this both grants themselves access to your account and denies you access to rescue it.

Contacts – One of the best features of instant messaging is that your contacts know the messages come from you. When a message is sent from your device to someone you know it displays along with your name, details, and likely a photograph too. This can lead to identity theft, one of the biggest concerns of a lost or stolen device.

With contact information already programmed in an attacker has an opportunity to impersonate you when speaking to anyone in your contacts list. Using your identity, an attacker may attempt to steal yet more details about you and your contacts.

Social Media – Your social media accounts are often the face of your brand. They can be a primary way to reach out and contact customers. They are almost always the first point of contact a client has with your business. They are also extremely vulnerable to being hijacked from a stolen device.

Fraudulent social media access can allow attackers to harvest both client and business data. Even without profiting directly, posting privileges can be used to cause irreversible damage to a business.

Protecting your business – Services, accounts, and entire businesses can be put in great danger by something as simple as misplacing an unsecured mobile phone or laptop computer.

We can help you to stay secure and remain in control even in the face of losing a device. Give us a call at 604-885-2410 and let us help secure your business.

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Storage Struggles? How to Keep Up with the Data Explosion

Storage Struggles? How to Keep Up with the Data Explosion

Many businesses have already embraced the benefits of going fully digital. It has allowed us to do more than ever before; saving us both time and money iterating over work drafts and emails. It has saved us a ton of space too, eliminating the need for stacks of file cabinets in every office.

The digital boom presents us with brand new problems too. By moving all our files into a digital space, the amount of storage we need to maintain has grown larger and larger just to keep up.

As digital technology has improved, the resolution, clarity, and size of the digital files we create has exploded. Items such as Xrays, which used to be printed on film are now digital files transferred by computer. As a result of the increase in both the number of digital files we use and their ever-growing size, the size of the data we need to store has exploded exponentially.

There are a number of ways in which we can tackle our ever-growing storage problem.

Local server or Network Attached Storage (NAS)

A local server is a machine physically located within your own office or building. These are typically designed to serve many files to multiple clients at one time from locally held storage.

The primary advantage that a local network server has is that all your vital data is available to all users in one central location. This means that employees across the network can access all the resources made available.

These machines can serve files at the speed of the local network, transferring large projects, files, and documents from a central position within the network with ease.

A NAS has many of the same network properties, typically packaged as a smaller profile, low powered computer. A NAS is specifically designed to enable network file sharing in a more compact package. These can be available in units small enough to fit in a cupboard nook and yet still provide staggering storage capacity on only a small amount of power.

Both a local server and NAS device allow for large amounts of storage space to be added to the local network. These units are often expanded with more and more storage over time. As an organization grows over time, so do its data storage requirements.

Cloud Storage

Sometimes the best option for storage is to move your ever-expanding data outside of the business completely. Often, offloading the costs of hardware and IT management can work out to be an intelligent business decision. One that provides freedom and flexibility in your data storage needs.

The major advantage of cloud storage comes from the ability to expand and contract your services as needed without the unnecessary overhead of adding and maintaining new hardware.

By moving storage to the cloud, data can be accessed from anywhere in the world. The flexibility provided by cloud storage allows limitless expansion to any number of devices, locations, and offices. Being able to access data from many locations at a single time can often provide a valuables boost to productivity that can help to speed projects along.

Some of the drawbacks of cloud storage come from factors that may be outside of the control of the business. Not all internet connections are found to be up to the task of handling large amounts of data to and from the cloud. In some cases, the infrastructure is quite simply not in place yet to support it.

IT security regulations can prove to be a barrier to enabling storage in the cloud too. Some regulations either prohibit the feature entirely or enable only certain specific types for use.

The Right Choice for your data

Both cloud and local storage can provide further benefits to enhance your business. Audit logs, central backups, and version control can all be used to secure the way your firm handles data.

Whatever your situation, whether a small NAS can boost your office productivity, a local server can provide the connectivity missing from your firm, or cloud storage can switch on new resources, we can advise on the best choices for your business.

Give us a call at 555-5555 to allow us to use our expertise to make the right chose for your data.

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MacOS 10.14 Mojave FAQ (BACKBLAZE)

MacOS 10.14 Mojave FAQ (BACKBLAZE)

In the new macOS 10.14 Mojave update, Apple has made some privacy and security changes with their OS and as a result has changed the way Backblaze behaves. After updating to macOS 10.14 you will need to follow these steps to reenable Backblaze to back up your:

Photos, Contacts, Calendars, Safari, Mail, or other Apple items.

***First, Update To The Latest Version (5.4) of the Backblaze Client here.***

Giving Backblaze Full Disk Access After Updating To Mojave

1. After updating to the latest client, open the Applications Folder.

2. Open the System Preferences on your Mac by clicking the apple icon in the upper-left corner and select System preferences.

2. Click Security & Privacy settings.

4. Select “Full Disk Access” in the left-hand column.

5. If necessary, click the lock and enter your Mac’s username and password to allow you to make changes.

6. Drag the Backblaze app into the Full Disk Access location and release the Backblaze icon into it as show in the images below.

7. Restart your Mac. After reboot, once Backblaze does a hard drive scan it should back up everything that the Mojave upgrade excluded and your backup should remain safe!

5 Tech Travel Tips You Can Use

5 Tech Travel Tips You Can Use

5 Tech Travel Tips You Can Use

Travelling soon? For most people, this also means making sure your tech is packed and ready for the adventure. Smartphones, ebook readers, tablets, laptops and smart watches are now so light and portable that you’d never think of leaving them behind, plus they can add a ton of value your experience.

Here are a few tips to consider before you hit the road.

1. Backup to the cloud

While you’re jet setting around, relaxing on a beach or hiking your way to freedom, your tech is always going to be exposed to a level of risk. This might range from accidentally leaving your laptop at a cafe to having it stolen from your bag, but either way the problem is the same – your data is now gone. If you’ve backed up your devices to the cloud (eg Evernote, Microsoft OneNote or Google Drive) you’ll be able to access your files easily and securely from anywhere.

Hot tip: Scan or save important documents like itineraries and passports to the cloud.

2. Pack the right cables

Begging random strangers for a loan of their cable isn’t much fun, so remember to bring the exact cables and chargers you’ll need. Most smartphones and tablets use universal plugs like Micro USB, USB C or Apple Lightning, so you can get away with only packing one cable. Many locations now offer powered USB ports but be sure to also pack the right charger as well, it’s a convenience you’ll appreciate. If you’re travelling overseas and the socket is different, remember to pack a plug converter, and depending on your destination, you might even find the voltage is different. It’s a good idea to check whether you also need a voltage converter before you try and charge.

3. Download offline data

It’s no secret that global roaming can give nasty bill shocks. The easy access data you normally use over Wi-Fi or get included in your cell plan has us all accustomed to being connected. While travelling, you might find yourself in a location where data costs a fortune or it’s not available at all. Download any files you might need, including important documents like itineraries and bookings, so that you can access them even without a connection.

4. Update and scan

Just like you’d make sure you’ve got the right vaccinations and travel gear, make sure your tech is ready to travel too. Set aside a few minutes to run updates for your operating systems and apps, as well as your anti-virus. Go one step further and run a manual anti-virus scan too. The last thing you want to deal with one your trip is a cyber attack! While you’re doing your pro-active thing, turn on password protection for all devices so that only you can unlock them.

Hot tip: Use a complex password that is hard for thieves to guess.

5. Mark your territory

Almost exactly the way it sounds, let everyone know this tech belongs to you. Write your cell number on portable devices in case you get separated so whoever finds it can give you a quick call and save the day. Don’t want to use permanent marker on your shiny tech? Grab some sticky labels you can peel off when you get home.

You can also get little Bluetooth tracking tags to stick to your gear, so that if you ever lose something you can chase it down. Similarly, you might like to consider enabling the ‘find my feature on Apple devices. Having this feature switched on also means you can disable your device remotely, an excellent security option if it’s been stolen.

Need help preparing your tech for travel? Give us a call at 885-2410

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6 Clear Reasons to Switch Your Application to Cloud

6 Clear Reasons to Switch Your Application to Cloud

Has your business embraced the cloud yet? As we move closer to 2019, it’s estimated that approximately 83% of business traffic will involve cloud applications – a trend driven largely by smart decision making. When cloud applications first came out, nobody really understood what the cloud was or how it could help their business, but as the technology improved, so did the secure and flexible solutions available to you. Some of the most common cloud applications are accounting software such as Quickbooks, as well the Microsoft Office 365 package.

Instead of being seen as alternative options, cloud applications are now clearly viewed as the next logical step. Here’s why:

Your data is safer: While it can give you a sense of warm fuzzies to hear your storage drives whirring away, the risks are less appealing. Your servers could crash, drives become corrupted, or a breach could see your data held hostage under a ransomware attack. Of course, there’s always the standard fire/theft/flood scenario to consider too. With cloud applications, your data is safely tucked away in Fort Knox style data centers, complete with robust backup systems in case anything goes wrong. As part of their service guarantees (usually 99.9% uptime), your cloud solution will have technicians on-site whose sole job is to make sure that when you need to use the application, it works. We can help you choose the safest, most robust solution with the best performance.

You’re always updated: Gone are the days of trying to work out compatibility between versions and accidentally corrupting files. Cloud applications are updated automatically on all devices, and unlike when you run an update on a local computer, the process is almost instant. This is because the update is actually running on their end, at the data center. With this advantage, you’re always up to date with the latest features and security patches, no matter how busy you are.

You’re free to move: One of the best ways to increase efficiency is to remove restrictions around when your employees can do their job. With your new cloud application, they won’t have to wait until they get back into the office to send an invoice, follow up with a customer or even make a record-breaking sale – they can do it wherever, whenever. This flexibility opens up a world of possibility and can literally hand you a competitive edge. All your employees need is an internet enabled smart phone, tablet or laptop, so you’re even saving money on tech. You can bet we have tons of ideas on how your business can take advantage of this freedom.

Collaboration is easy: Since all the data is held in one place, your employees can collaborate with ease. Nobody gets locked out of files because someone else is using it and changes appear in real-time for multiple users. By having a single version of a file, ideas can flow faster, results become more valuable, and employees enjoy overall satisfaction with a job well done. It may sound like a simple benefit, but we know how frustrating it can be for staff to collaborate without the right tools to support them.

All you need is internet: Considering how fast modern internet speeds are, this is usually a non-issue. It simply needs to be stable and meet a standard speed. If you’re concerned, we can run checks to make sure it will be a smooth transition for you. Because it’s internet based, the cloud application works with your established network, whether it’s wired, wi-fi or cellular (or a hybrid). Some businesses also choose to have mobile 4G set up in case the internet goes down, that way the connection automatically switches over and downtime is completely avoided. Our technicians can set this up for you.

Size doesn’t matter: Cloud applications are a great option for both big AND small business. Smaller businesses only need to subscribe to single user licenses, while larger businesses enjoy the multi-user license savings. Skipping the cost of per-computer installations and choosing between per-user, per-site or per-use options. We can help you choose the application and cost-saving model that suits your business best.

Talk to us about your cloud options and lock in the advantages today! Call now at 885-2410

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