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If you have just made the switch to Telus Optik, or you’ve read an amazing article that convinced you to ditch your ISP provided email and move to a better email platform, then you will need to forward your email from your existing account.

In this article you’ll learn how to forward your email from Eastlink to your new email account with Telus, GMail, iCloud, etc.

The procedure is extremely simple and only takes a few moments.



Step 1. Login To Your Webmail Account

  1. Go to or (they both will work)


Eastlink Webmail


If you do not remember your password, you may have to give Eastlink a call to get it reset:

Residential Services: 1-888-345-1111

Business Services: 1-877-813-1727




Step 2. Set Your Forwarding Address

  1. On the left hand side choose Options >> Mail >> Local Account >> Forwarding
  2. Check the box “Enable automatic forwarding”
  3. Enter your new destination address in the “Forward to” box.
  4. Click “Save Preferences”


Eastlink Email Forwarding




Step 3. Set Your AutoResponder

  1. On the left hand side choose Options >> Mail >> Local Account >> Vacation Message
  2. Check the box “Enable auto-reply”
  3. Set your start / end dates (hint: use an end date somewhere in the distant future)
  4. Set your response hours and response subject and message
  5. Click “Save Preferences”


Eastlink Vacation Message

Subject: Notice: Email Address Change

Message to other senders:

Thank you for your email.

Please note, our email address has changed to:

<insert new email address here>

Please update your address books accordingly.

Please note, your message has been successfully forwarded on your behalf.

Best regards,

–<your name here>


And that’s it.  You now have your email forwarding to the address of your choice, and your contacts who regularly contact you have been automatically notified of your change.

Your work is done.

Go have a beer.