New! Eastlink Mail Now Support iPhones, iPads, Android Devices, and Windows 8

Posted by on Feb 4, 2013 in News, Tech Support

New! Eastlink Mail Now Support iPhones, iPads, Android Devices, and Windows 8

At the end of November 2012 I wrote how the Internet Service Provider Eastlink / DCCNET did NOT work in Windows 8 because they do not support the IMAP email protocol, see:

It would appear that Eastlink has now put on their big-boy pants and have decided to join the 21st Century.

Eastlink now supports IMAP, and hence, the baked-in Windows 8 Mail App AND mobile phones.

This means you no longer need to use a 3rd party provider like GMail (which I would still prefer) in order to send and receive email while on your iPhone, Android, BlackBerry, etc, when away from the Eastlink network.

I have tested this while connected to the Telus network and encountered no real issues (the iPhone sent folder was a little tricky to match up with Eastlink, but that happens with lots of other providers as well).

You get 2 GB of space, which isn’t a ton, but it’s not bad either.

Please also read ‘Eastlink & DCCNET Email Settings 2013′ for updated information on Eastlink / DCCNET server settings

This is taken directly from the Eastlink support pages (which is strangely buried in their site).

Easy steps for setting up your email and webspace.

If these easy steps don’t make any sense, you can give Eastlink a call, or we’d be happy to assist (604 885 2410).

 

Email:

POP Access (the old way)

 

Use When Connected via Eastlink Modem and not Sharing the Mailbox on Multiple Devices

Incoming Mail Server Information

Outgoing Mail Server Information

  • Server Type: POP3
  • Port: 995

  • Server Name: pop.eastlink.ca
  • Username: the entire email address
  • Password: provided by Customer/Eastlink
  • Enable SSL
  • Server Type: SMTP
  • Port: 25
  • Server Name: smtp.eastlink.ca
  • No SSL/TLS

Using the above POP3 setting will physically remove the email from the mail server and stores emails locally on your device within its email program.  If you need to have access to these same emails on a separate device or on webmail.eastlink.ca it would be recommended that you use the IMAP settings shown below.

 

IMAP Access (the new way)

 

Use When Connected With Multiple Devices Sharing the Same Mailbox

Incoming Mail Server Information

Outgoing Mail Server Information

  • Server Type: IMAP
  • Port: 993
  • Server Name: mail.eastlink.ca
  • Username: the entire email address
  • Password: provided by Customer/Eastlink
  • Enable SSL
  • Server Type: SMTP
  • Port: 587
  • Server Name: mail.eastlink.ca
  • Use STARTTLS

OR

  • Server Type: SMTP
  • Port: 465
  • Server Name: mail.eastlink.ca
  • Use SSL/TLS

 

Don’t forget to set your outgoing authentication to match your incoming settings!

Using the above IMAP setting will physically connect you to the email server and the stored messages would be visible to you within your devices email program.  This is the recommended setting to allow access to these same emails on a separate device or on webmail.eastlink.ca. In other words, you won’t need to worry about which device you received a specific email on, since IMAP makes your emails available to all your devices.

 

 

Use When Connected With a Wireless Device

Incoming Mail Server Information

Outgoing Mail Server Information

  • Server Type: IMAP
  • Port: 993
  • Server Name: mail.eastlink.ca
  • Username: the entire email address
  • Password: provided by Customer/Eastlink
  • Enable SSL
  • Server Type: SMTP
  • Port: 587
  • Server Name: smtp.eastlink.ca
  • Use STARTTLS

OR

  • Server Type: SMTP
  • Port: 465
  • Server Name: smtp.eastlink.ca
    • Use SSL/TLS

 

Don’t forget to set your outgoing authentication to match your incoming settings!

Using the above IMAP setting will physically connect you to the email server and the stored messages would be visible to you within your devices email program.  This is the recommended setting to allow access to these same emails on a separate device or on webmail.eastlink.ca. In other words, you won’t need to worry about which device you received a specific email on, since IMAP makes your emails available to all your devices.

 

Email Size Limits

Currently, Eastlink customers enjoy email inbox sizes of 2 GB storage space.

For sending or receiving large attachments, however, customers must keep individual email message sizes at 20MB or less.

Please Note: This refers to the size of the entire email message, not just its attachments

Customers who need to send messages larger than 20MB can try file compression tools such as ZIP or RAR utilities to compress large files and make them smaller. There are several free file compression tools you can find online with a simple web search for ZIP or RAR.

Also Note: While most email messages can be sent or received in the blink of an eye, large emails can take several minutes to be sent or received.

 

Webspace

 

We provide 30MB of space for you to upload your own website. The space is free with your Internet subscription.

If you’ve created your own website, just follow these simple instructions to upload your website files and folders to the space that Eastlink provides:

  • You will need an FTP program to upload your files and folders. There are many free FTP programs you can download online. Just search for FTP
  • Server Address: users.eastlink.ca
  • Port: 21
  • Username: Your username is everything before the @ symbol in the first Eastlink email address you created
  • Password: Same as the password for your first Eastlink email address
  • URL: users.eastlink.ca\~username
  • The homepage of your website must be named “index.html” and it must be stored in a folder named “public_html”

 

Eastlink Webmail

Delta/Coast Webmail




Mainstay Computing Ltd. (100 Posts)


Mainstay Computing: Creating Peace of Mind.

Serving the entire Sunshine Coast since 2003.

Call 604 885 2410 | support@mainstaycomputing.com


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One Comment

  1. “New! Eastlink Mail Now Support iPhones, iPads, Android Devices,
    and Windows 8 | Mainstay Computing: digital solutions” ended up being a splendid article, can’t help but
    wait to read alot more of your blog posts. Time to spend numerous time on the web
    haha. Thanks ,Mitchel

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