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Eastlink & DCCNET Email Settings 2013

As of July 2013, Eastlink (Delta Cable / DCCNET) have upgraded their old hosting service to allow IMAP access (the ability to synchronize your email across multiple computers and devices) on ALL accounts – even old @dccnet.com addresses.

In addition, they have also stepped up their game when it comes to user authentication. This means you can now send and receive from a mobile phone like your iPhone or BlackBerry or Android.

Please note: Mainstay Computing is not affiliated with Eastlink. If you are having problems connecting or configuring your device with your Eastlink account, call Eastlink at:

Residential Services: 604-946-7676 or 604 885 3224

Business Solutions: 1-877-813-1727

Or call your local Technician for an on-site service call.

On the Sunshine Coast of BC, Mainstay Computing is happy to serve: contact us.

Easy steps for setting up your email and webspace.

Email

Use When Connected via Delta Cable Modem and not Sharing the Mailbox on Multiple Devices

Incoming Mail Server Information

Outgoing Mail Server Information

  • Server Type: POP3
  • Port: 110
  • Server Name: pop3.dccnet.com or pop.eastlink.ca
  • Username: the entire email address
  • Password: provided by Customer/Delta Cable
  • No SSL/TLS
  • Server Type: SMTP
  • Port: 25
  • Server Name: mail.dccnet.com or smtp.eastlink.ca
  • No SSL/TLS

Using the above POP3 setting will physically remove the email from the mail server and stores emails locally on your device within its email program.  If you need to have access to these same emails on a separate device or on webmail.eastlink.ca it would be recommended that you use the IMAP settings shown below.

 

Use When Connected With Multiple Devices Sharing the Same Mailbox

Incoming Mail Server Information

Outgoing Mail Server Information

  • Server Type: IMAP
  • Port: 993
  • Server Name: mail.dccnet.com or mail.eastlink.ca
  • Username: the entire email address
  • Password: provided by Customer/Delta Cable
  • Enable SSL
  • Server Type: SMTP
  • Port: 587
  • Server Name: mail.dccnet.com or mail.eastlink.ca
  • Use STARTTLS
  • Outgoing Authentication (use your email address + password)

OR

  • Server Type: SMTP
  • Port: 465
  • Server Name: mail.dccnet.com or mail.eastlink.ca
  • Use SSL/TLS
  • Outgoing Authentication (use your email address + password)

Using the above IMAP setting will physically connect you to the email server and the stored messages would be visible to you within your devices email program.  This is the recommended setting to allow access to these same emails on a separate device or on webmail.eastlink.ca. In other words, you won’t need to worry about which device you received a specific email on, since IMAP makes your emails available to all your devices.

Delta/Coast Webmail

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